Privacy Policy

Last Updated: June 1, 2025

Araz Shimi Fam, as one of the pioneers in the production of traffic paints, epoxy and polyurethane flooring, and surface coatings in Iran, places great importance on protecting the privacy of its users and customers. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our websites, contact us, or use the company’s services and products. Please read this document carefully to understand your rights and responsibilities.

1. Information We Collect

We only collect information necessary to provide better services, respond to inquiries, and enhance the user experience. This includes:

  • User-Provided Information:

    • Full name, phone number, email address, and company information (if submitting an order or requesting a consultation).

    • Information submitted through contact forms, project inquiries, or newsletter subscriptions.

  • Automatic Information:

    • IP address, browser type, device used, and visited pages (collected via cookies and similar technologies) to analyze user behavior and improve website performance.

  • Project-Related Information:

    • Details of industrial projects, such as technical specifications or contracts, voluntarily provided by clients.

2. How We Use the Information

Collected information is used for the following purposes:

  • Providing services and products, including consultation, design, production, and execution of coating and flooring projects.

  • Responding to consultation inquiries and customer support requests.

  • Enhancing website functionality and improving service quality.

  • Sending notifications, special offers, or product updates (only with user consent).

  • Complying with legal requirements and standards related to safety, quality, and the environment.

3. Information Security

Araz Shimi Fam is committed to protecting your personal data from unauthorized access, disclosure, or misuse. Our security measures include:

  • Using encryption technologies (such as SSL) for data transmission.

  • Storing data on secure servers with advanced security protocols.

  • Limiting data access to authorized and trained personnel only.

However, no security system is completely impenetrable. You are also responsible for safeguarding your account information (e.g., passwords).

4. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

  • With your explicit consent.

  • With trusted business partners or contractors (e.g., project executors) who assist us in delivering services, under confidentiality agreements.

  • When legally required, such as responding to judicial or governmental requests.

5. Cookies and Similar Technologies

Our websites use cookies to improve user experience, analyze traffic, and deliver personalized content. You may adjust your browser settings to disable cookies, though this may limit some website functionality.

6. Your Rights

You have the right to:

  • Access your personal data or request a copy.

  • Request correction or deletion of inaccurate or unnecessary information.

  • Opt out of receiving newsletters or marketing messages.

To exercise these rights, please contact us at: info@arazshimifam.com

7. Changes to the Privacy Policy

We may update this policy to reflect legal, technological, or service-related changes. Updates will be posted on this page, and the “Last Updated” date at the top will be revised. We recommend reviewing this page periodically.

8. Contact Us

If you have any questions or suggestions, please contact us via:

At Araz Shimi Fam, we are committed to maintaining your trust and safeguarding your privacy.